Overview
NomNom, now EnjoyHQ, is a SaaS product acquired by UserZoom. It’s designed to assist product and UX teams in efficiently managing various feedback sources and analyzing qualitative insights. By streamlining the process of identifying feedback patterns, NomNom contributes to enhancing products.
Trusted by renowned companies such as Twilio, Wix, UserTesting, and Tune.
My role
As a Lead Product Designer, I played a critical role in shaping the product’s user experience, leading research initiatives, and driving strategic design decisions. I worked cross-functionally to ensure that every design choice was data-driven and aligned with both user and business needs.
Summary
At NomNom, I played a pivotal role in user research, product design, and product strategy
to improve the platform’s usability and business impact.
My work was split across three key areas:
User research
Conducting usability testing, user interviews, Jobs-to-Be-Done (JTBD) analysis, and data-driven insights.
Product design
Translating research into wireframes, high-fidelity mockups, and intuitive experiences.
Product strategy
Shaping the product’s vision, guiding its evolution, and ensuring alignment with user needs.

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Key Contributions
